Returns & Exchanges

At NAD Electronics, we are committed to providing an exceptional listening experience. If you are not completely satisfied with your purchase, you may return your product within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the authorization process.

• 2.
  Pack Your Equipment

  Carefully place the item in its original packaging, including all cables, manuals, and accessories, to ensure it is protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our technicians inspect the unit and verify its condition, we will issue a credit to your original payment method within 5-7 business days.